Front Desk Receptionist (OJT Training Provided)
Vivere Drip Therapy Vivere Drip Therapy Carmel-by-the-Sea, CA Carmel-by-the-Sea, CA Part-time Full-time Per diem Part-time Full-time Per diem $15 - $19 an hour $15 - $19 an hour 21 hours ago 21 hours ago 21 hours ago Position:
Front Desk Receptionist Company:
Vivere Drip Therapy Location:
Carmel-by-the-Sea Welcome to Vivere Drip Therapy and Telehealth Clinic! We would be delighted to have you as an employee at our facility.
We are currently seeking a Front Desk Receptionist who is willing to undergo the On-the-Job Training (OJT) program for this position.
As a Front Desk receptionist, you will play a crucial role in ensuring excellent customer service and patient satisfaction.
You will be the first point of contact for patients, creating a welcoming environment and ensuring their needs are met throughout their visit.
Our front desk coordinator is at the heart of our office and if you love interacting with people, this exciting, fun filled , fast-paced practice is the perfect place for you.
Great communication skills, and the ability to make an excellent first impression is critical for this position.
Being an energetic team player with a positive attitude is a must! We are seeking a friendly, organized, and detail-oriented individual who can create a positive and comfortable experience for our patients.
Responsibilities:
Greet each patient warmly and professionally upon their arrival for their appointment.
Request and verify appointment details and patient identity.
Provide necessary forms or documents for patients to complete.
Accurately collect and update patient information in the system.
Assist patients in checking in using a digital or paper-based registration system.
Verify patient contact and billing information.
Direct patients to the appropriate waiting area and provide necessary paperwork.
Create a pleasant experience for patients by offering snacks and drinks, and periodically checking on them in the treatment room.
Address patient inquiries and process payments.
Confirm any changes to patient appointments or records and update the system accordingly.
Maintain a clean and organized reception area.
Act as a liaison between patients, medical staff, and other departments.
Follow established protocols to manage patient inquiries and maintain HIPAA compliance.
Attend regular training sessions to stay updated on privacy and security practices.
Limit personal use of cell phones to emergencies only.
Additional Duties:
Regularly check the appointment schedule and ensure it is up to date.
Coordinate with the nursing staff to manage the flow of patients efficiently.
Schedule new appointments and reschedule or cancel existing ones as needed.
Inform patients of any preparation instructions for their upcoming appointments.
Answer phone calls promptly and professionally, providing information about IV therapy services, pricing, and appointment availability.
Address patient concerns or complaints tactfully and escalate issues if necessary.
Provide patient education materials regarding IV therapy, explaining the process, benefits, and potential side effects.
Provide instructions for pre- and post-IV therapy care.
Actively participate in team meetings and contribute ideas for improving office procedures.
Collaborate with colleagues to ensure smooth patient flow and excellent customer service.
Stay updated and educated on new developments, treatment options, and industry trends in IV therapy.
Opening Office Procedures:
Follow designated procedures to open the office, including entering the facility with the provided code and clocking in using the ADP system.
Prepare the reception area by turning on computers, checking printer functionality, and ensuring all office materials are in place.
Log into the Electronic Health Record (EHR) system to verify appointments and print necessary consent and intake forms.
Check missed calls and voicemails, responding professionally and providing assistance.
Review corporate email for any updates from the practitioner or office manager.
Closing Office Procedures:
Inform all staff about the end of the day.
Process and scan paperwork related to appointments.
Collect any outstanding payments from patients.
Secure and shutdown all computers properly.
Prepare the work area for the next day, including restocking supplies and arranging the waiting area.
Ensure all windows and doors are securely locked.
Clock out on the ADP Qualifications and Requirements:
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Friendly and professional demeanor.
Attention to detail and accuracy in data entry.
Ability to multitask and prioritize tasks effectively.
Basic computer literacy and proficiency in using office software.
Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
Willingness to undergo an OJT program and attend training sessions.
Punctuality and reliability.
Job Type:
Full Time Job Type:
Full-time Pay:
$15.
00 - $19.
00 per hour We offer a positive and supportive work environment where you can contribute to enhancing our patients' experience.
Join us at Vivere Drip Therapy through the On-the-Job (OJT) Training program, where good vibrations and good hydration are our focus.
Job Types:
Full-time, Part-time, Per diem Pay:
$15.
00 - $19.
00 per hour
Benefits:
Bereavement leave Flexible schedule Flextime Free parking On-the-job training Healthcare setting:
Clinic Private practice Telehealth Medical specialties:
Urgent Care Schedule:
10 hour shift Choose your own hours Monday to Friday No nights Rotating weekends Weekend availability Ability to commute/relocate:
Carmel-by-the-Sea, CA 93923:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
This position requires you to enter into the On-the-Job Training (OJT) program.
Are you willing to undergo training for this position which will require training sessions and classes?
Experience:
Customer service:
1 year (Required) Medical terminology:
1 year (Preferred) Computer skills:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Front Desk Receptionist Company:
Vivere Drip Therapy Location:
Carmel-by-the-Sea Welcome to Vivere Drip Therapy and Telehealth Clinic! We would be delighted to have you as an employee at our facility.
We are currently seeking a Front Desk Receptionist who is willing to undergo the On-the-Job Training (OJT) program for this position.
As a Front Desk receptionist, you will play a crucial role in ensuring excellent customer service and patient satisfaction.
You will be the first point of contact for patients, creating a welcoming environment and ensuring their needs are met throughout their visit.
Our front desk coordinator is at the heart of our office and if you love interacting with people, this exciting, fun filled , fast-paced practice is the perfect place for you.
Great communication skills, and the ability to make an excellent first impression is critical for this position.
Being an energetic team player with a positive attitude is a must! We are seeking a friendly, organized, and detail-oriented individual who can create a positive and comfortable experience for our patients.
Responsibilities:
Greet each patient warmly and professionally upon their arrival for their appointment.
Request and verify appointment details and patient identity.
Provide necessary forms or documents for patients to complete.
Accurately collect and update patient information in the system.
Assist patients in checking in using a digital or paper-based registration system.
Verify patient contact and billing information.
Direct patients to the appropriate waiting area and provide necessary paperwork.
Create a pleasant experience for patients by offering snacks and drinks, and periodically checking on them in the treatment room.
Address patient inquiries and process payments.
Confirm any changes to patient appointments or records and update the system accordingly.
Maintain a clean and organized reception area.
Act as a liaison between patients, medical staff, and other departments.
Follow established protocols to manage patient inquiries and maintain HIPAA compliance.
Attend regular training sessions to stay updated on privacy and security practices.
Limit personal use of cell phones to emergencies only.
Additional Duties:
Regularly check the appointment schedule and ensure it is up to date.
Coordinate with the nursing staff to manage the flow of patients efficiently.
Schedule new appointments and reschedule or cancel existing ones as needed.
Inform patients of any preparation instructions for their upcoming appointments.
Answer phone calls promptly and professionally, providing information about IV therapy services, pricing, and appointment availability.
Address patient concerns or complaints tactfully and escalate issues if necessary.
Provide patient education materials regarding IV therapy, explaining the process, benefits, and potential side effects.
Provide instructions for pre- and post-IV therapy care.
Actively participate in team meetings and contribute ideas for improving office procedures.
Collaborate with colleagues to ensure smooth patient flow and excellent customer service.
Stay updated and educated on new developments, treatment options, and industry trends in IV therapy.
Opening Office Procedures:
Follow designated procedures to open the office, including entering the facility with the provided code and clocking in using the ADP system.
Prepare the reception area by turning on computers, checking printer functionality, and ensuring all office materials are in place.
Log into the Electronic Health Record (EHR) system to verify appointments and print necessary consent and intake forms.
Check missed calls and voicemails, responding professionally and providing assistance.
Review corporate email for any updates from the practitioner or office manager.
Closing Office Procedures:
Inform all staff about the end of the day.
Process and scan paperwork related to appointments.
Collect any outstanding payments from patients.
Secure and shutdown all computers properly.
Prepare the work area for the next day, including restocking supplies and arranging the waiting area.
Ensure all windows and doors are securely locked.
Clock out on the ADP Qualifications and Requirements:
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Friendly and professional demeanor.
Attention to detail and accuracy in data entry.
Ability to multitask and prioritize tasks effectively.
Basic computer literacy and proficiency in using office software.
Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
Willingness to undergo an OJT program and attend training sessions.
Punctuality and reliability.
Job Type:
Full Time Job Type:
Full-time Pay:
$15.
00 - $19.
00 per hour We offer a positive and supportive work environment where you can contribute to enhancing our patients' experience.
Join us at Vivere Drip Therapy through the On-the-Job (OJT) Training program, where good vibrations and good hydration are our focus.
Job Types:
Full-time, Part-time, Per diem Pay:
$15.
00 - $19.
00 per hour
Benefits:
Bereavement leave Flexible schedule Flextime Free parking On-the-job training Healthcare setting:
Clinic Private practice Telehealth Medical specialties:
Urgent Care Schedule:
10 hour shift Choose your own hours Monday to Friday No nights Rotating weekends Weekend availability Ability to commute/relocate:
Carmel-by-the-Sea, CA 93923:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
This position requires you to enter into the On-the-Job Training (OJT) program.
Are you willing to undergo training for this position which will require training sessions and classes?
Experience:
Customer service:
1 year (Required) Medical terminology:
1 year (Preferred) Computer skills:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
